Important Covid-19 Updates
Welcome Back!
We are excited to have the opportunity to welcome you back to Gershenzon Dental! Our office has always utilized personal protective equipment (PPE) that has been in accordance with all the CDC guidelines, however, in light of the COVID-19 Pandemic we have instituted additional guidelines and protocols to ensure your safety.
You will see many changes, as we have new ways of scheduling your appointments and managing your insurance and financial transactions. First, you will be contacted 24-48 hours prior to your appointment via phone, text or email and asked a set of health-related questions. It is required that we complete this questionnaire prior to your appointment. We will have to reschedule your appointment if we are unable to complete this step. Below is a list of some of the enhanced precautions we have taken to protect you in addition to extensive team training on infection control and patient management procedures.
1. Providing FDA Authorized COVID-19 Antibody Tests for patients undergoing treatment that produce aerosols such as all operative surgery and cleanings that include the use of sonic scalers.
2.Personalized instructions to guide you upon entering our office, to the treatment room and out once you have finished in order to eliminate contacting surfaces.
3. Created protocols to help maintain distancing in the reception area, especially for essential caregivers and parents of minors if they cannot wait in a vehicle or outside the building.
4. Removed magazines and items that can harbor or transfer germs of any kind. Touch-less hand sanitizers will be positioned throughout the clinic.
5. We require a mask to be worn by ALL patients upon entering and exiting the office.
6. Installed sneeze guards or droplet barriers at the reception desk.
7. Require hand washing and hand sanitizing before all appointments by our team and by our patients.
8. Introduce an oral pre rinse by all patients to reduce exposure to germs.
9. Require all team members to undergo weekly testing for COVID-19 antibodies for the earliest detection of exposure should it exist.
10. Recording temperature of every patient upon entering the office.
11. Record the temperature and lung efficiency of every team member each day at beginning and end of work period.
12. Payment arrangements attempted to be made in advance to avoid delay and allow contactless exit from the appointment.
13. Enhanced operatory disinfection procedures of all surfaces between patients.
14. Ambient air management with portable air filtration units in treatment rooms and common areas to remove airborne particles as small as .0146 microns. These units eliminate airborne bacteria and viruses, removes dust, mold spores and smoke.
15. Enhanced operatory disinfection procedures before and after all appointments with mist or fogging devices to access hard to reach places that can be easily missed.
16. New personal protection equipment like visors, gowns, and masks for our doctor and team to provide barriers against the smallest of germs.
17. Introduce protocols to reduce or eliminate airborne aerosols during all dental procedures.
18. Enhanced nightly disinfection procedures of equipment and office fixtures like computers, keyboards, telephones, tablets, chairs, doorknobs, and buttons that may be touched unintentionally.
19. Disinfection of all outside mail and packages that enter the building.
20. Longer appointment times for you to prepare and complete all appointment tasks and duties in the safest and most comprehensive manner.
21. Providing tele-dentistry services for pre op or follow up communication when necessary.
Again, we are thrilled to be back providing you with the excellent service that you have always been accustomed to. Along with service, safety is our number one priority during these remarkable times. Should you have any questions or concerns please do not hesitate to contact us at 312-372-8538.
Sincerely,
Gershenzon Dental